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Why does the speaker say the worst way to complain is over the telephone？
A．Your problem may not be understood correctly.
B．You don't know if you are complaining at the right time.
C．Your complaint may not reach the person in charge.
D．You can't tell how the person on the line is reacting.
答案
更多“Why does the speaker say the worst way to complain is over the telephone？A．Your problem ma”相关的问题
第1题
听力原文： The podcast revolution is erupting all over the world—and seemingly all at once. (29) Why is it getting so popular？ The technology is simple to master and podcasting software is inexpensive, sometimes even free. Two Chinese students are receiving international fame as millions of people around the world watch them podcast from their dormitory. They are called the Back Dormitory Boys, and they specialize in mouthing Backstreet Boys' songs. Although most people in China don't have iPods, podcasting is sweeping the country. (30) The Back Dormitory Boys are among the thousands of Chinese who are putting their own homemade audio and video up on the Internet for all to enjoy. "You just gotta love two guys making a fool of themselves, and gaining international attention," said "Good Morning America" technology expert Becky Worley. The Internet is becoming more and more popular with China's youth; (31) about 60 percent of the 100 million Chinese who use the Internet are under the age of 24. "This generation grew up with values that are very, very similar to their peers in the United States," said Huang Hung, publisher of Time Out Beijing. "You're going to see a complete change in the cultural landscape of China." Already, podcasting has taken off in the United States. Earlier this year, 19-year-old Gary Brolsma skyrocketed to Internet fame with what he calls his "Numa Numa" dance—a lip sync to a Romanian pop song.
29. Why is podcasting sweeping the world？
30.What does podcasting mean according to the speaker？
31.Why does the speaker hold that the Internet is very popular among young people in China？
(4)
A．Because it is related with pop songs.
B．Because it is both simple and inexpensive.
C．Because you don't need a master to teach you.
D．Because it is initiated by two Chinese students.
第2题
听力原文： At a certain time in our lives we consider every place as the possible sites for a house. I have thus searched the country within a dozen miles of where I live. In imagination I have bought all the farms, one after another, and I knew their prices.
The nearest thing that I came to actual ownership was when I bought the Hollowell place. But before the owner completed the sale with me, his wife changed her mind and wished to keep it, and he offered me additional dollars to return the farm to him. However, I let him keep the additional dollars and sold him the farm for just what I gave for it.
The real attraction of the Hollowell farm to me was its position, being about two miles from the village, half a mile from the nearest neighbor, bounded on one side by the river, and separated from the highway by a wide field. The poor condition of the house and fences showed that it hadn't been used for some time. I remembered from my earliest trip up the river that the house used to be hidden behind a forest area, and I was in a hurry to buy it before the owner finished getting out some rocks, cutting down the apple trees, and clearing away some young trees which had grown up in the fields. I wanted to buy it before he made any more of his improvements. But it turned out as I have said.
I was not really troubled by the loss. I had always had a garden, but I don't think I was ready for a large farm. I believe that as long as possible it is better to live free and uncommitted. It makes but little difference whether you own a farm or not.
Questions 26 to 29 are based on the passage you have just heard.
26. What do we know about the speaker？
27. Why did the speaker decide to buy the Hollowell place？
28. Why did the speaker want to buy the farm in a hurry？
29. What does the speaker believe as important in life？
(33)
A．He made money by buying and selling farms.
B．He made a study of many farms before buying.
C．He had the money to buy the best farm in the country.
D．He wanted to buy the oldest farm near where he lived.
第3题
M: To begin with, you should ask yourself a question, that is, what does your audience need and want？ It's better to question yourself before the speech.
W: Why do we need to know their needs and wants？
M: If you are a public speaker, it is absolutely essential to know how to capture and maintain the interest of your audience, which means you have to know what they want to know and what they want to hear.
W: You mean we should pay special attention to the content of the speech, right？
M: Yes. If you elaborate on facts and figures that everyone is already familiar with, then it is quite possible that you will actually lose the attention of those who are listening to your presentation.
W: What should we do then？
M: Many successful speakers will summarize that part or add some different viewpoints to it. This is a good way to increase their level of understanding of the topic. If your audience cannot follow your speech, it's quite possible that they'll leave or doze off.
W: How about body language？ I see many speakers use a lot of hand gestures.
M: Not only hand gestures, but also facial expression, body movement and even voice changes. It is always important to remember that sometimes, how you say something will have a larger impact than what you say.
Questions 19 to 21 are based on the conversation you have just heard.
19. What preparation should a public speaker do according to the conversation？
20. Which is the proper way to deliver a speech？
21. What can we learn about a good speaker from this conversation？
(20)
A．Put his notes in order ahead.
B．Ask himself a lot of questions.
C．Know his own needs and wants.
D．Figure out what his audience is interested in.
第4题
M：(19)To begin with, you should ask yourself a question, that is, what does your audience need and want？ It's better to question yourself before the speech．
W：Why do we need to know their needs and wants？
M：(21)If you are a public speaker Lit is absolutely essential to know how to capture and maintain the interest of your audience, which means you have to know what they want to know and what they want to hear．
W：You mean we should pay special attention to the content of the speech，right？
M：Yes．If you elaborate on facts and figures that everyone is already familiar with，then it is quite possible that you will actually lose the attention of those who are listening to your presentation．
W：What should we do then？
M：(20)Many successful speakers will summarize that part or add some different viewpoints to it．This is a good way to increase their level of understanding of the topic．If your audience cannot follow your speech．it's quite possible that they'll leave or doze off．
W：How about body language？ I see many speakers use a lot of hand gestures．
M：Not only hand gestures，but also facial expression，body movement and even voice changes．It is always important to remember that sometimes，how you say something will have a larger impact than what you say．
(20)
A．Ask himself a lot of questions.
B．Know his own needs and wants.
C．Figure out what his audience is interested in.
D．Put his notes in order ahead.
第5题
听力原文： In Hollywood, everybody wants to be rich, famous and beautiful. Nobody wants to be old, unknown and poor. For Hollywood kids, life can be difficult, because they grow up in such an unreal atmosphere. Their parents are ambitious and the children are part of the parents' ambitions. Parents pay for wasteful grand parties, expensive cars and designer clothes.
When every dream can come true, kids don't learn the value of anything because they have everything. A thirteen-year-old boy, Trent Maguire, has a driver, credit cards and unlimited cash to do what he wants when he wants to. "One day, I'll earn more than my dad!" he boasts. Parents buy care and attention for the children because they have no time to give it themselves. Amanda's mother employs a personal trainer, a bodyguard, a singing coach and a counselor to look after all her fifteen-year-old daughter's needs.
Often there is no parent at home most days, so children decide whether to make their own meals or go out to restaurants, when to watch television or do homework. They organize their own social lives. They play no childhood games. They become adults before they're ready. Hollywood has always been the city of dreams. The kids there live unreal lives where money, beauty and pleasure are the only gods. Will children around the world soon start to think the same？ Or do they already？
Questions:
Why is life said to be difficult for Hollywood kids？
What does the speaker say about Trent Maguire, a thirteen-year-old boy？
Why does Amanda's mother employ other people to look after her needs？
What will probably have negative effects on the lives of Hollywood kids？
(33)
A．The atmosphere they live in is rather unreal.
B．Their parents put too much pressure on them.
C．It's hard for them to get along with other kids.
D．They have to live in the shadow of their parents.
第6题
听力原文： For most people, reading a newspaper has become a habit passed down from generation to generation. I'm sure in a hundred years we will still be reading newspapers.
What basically makes news is what affects our lives — the big political stories the coverage of the wars, earthquakes and other disasters will continue much the same. I think there will be more coverage of scientific research, though. It's already happening in areas that may directly affect our lives, like genetic engineering. In the future, I think there will be more coverage of scientific explanations of why we feel as we do — as we develop a better understanding of how the brain operates and what our feelings really are.
It's quite possible that in the next century newspapers will be transmitted electronically from Fleet Street and printed out in our own home. In fact, I'm pretty sure that is how it will happen in the future. You will probably be able to choose from a menu, making up your own newspaper by picking out the things you want to read.
I think people have got it wrong when they talk about the competition between the different media. They actually feed off each other. Some people once foresaw that television would kill off newspapers, but that hasn't happened. What is read on the printed page lasts longer than pictures on a screen or sound lost in the air. And as for the Internet, it's never really pleasant to read something just on a screen.
Questions 29 to 31 are based on the passage you have just heard.
29. What does the speaker say about news in the future？
30. What will probably be on in the newspaper made by yourself？
31. What does the speaker think of different media？
(30)
A．It will cover more big political affairs.
B．It will cover less disasters.
C．It will cover more scientific research.
D．It won't be printed in publishing houses.
第7题
听力原文： The University of Tennessee's Walters Life Sciences Building is a model animal facility — spotlessly clean, careful in obtaining prior approval for experiments from an animal care committee.
Of the 15,000 mice housed there in a typical year, most give their lives for humanity. These are "good" mice and as such were the protection of the animal care committee. At any given time, however, some mice escape and run free. These mice are pests. They can disrupt experiments with the bacterial organisms they carry. They are "bad" mice and must be captured and destroyed. Usually, this is accomplished by means of sticky traps, a kind of flypaper, on which they become increasingly stuck. But the real point of this cautionary tale, says animal behaviorist Herzog, is that the labels we put on things can affect our moral responses to them.
Using stick traps, or the more deadly snap traps, would be deemed unacceptable for good mice. Yet the killing of bad mice requires no prior approval. Once a research animal hits the floor and becomes an escapee, says Herzog, its moral standing is instantly diminished.
In Herzog's own home, there was a more ironic example. When his young son's pet mouse Willie died recently, it was accorded a tearful ceremonial burial in the garden. Yet even as they mourned Willie, says Herzog, he and his wife were setting snap traps to kill the pest mice in their kitchen. With the bare change in labels from pet to pest, the kitchen mice attained a totally different moral status.
Questions 26 to 29 are based on the passage you have just heard.
26. What does the passage say about most of the mice used for experiments？
27. Why did the so-called bad mice have to be captured and destroyed？
28. When are mice killed without prior approval？
29. Why does the speaker say what the Herzogs did at home is ironical？
(32)
A．They are looked after by animal-care organizations.
B．They sacrifice their lives for the benefit of humans.
C．They look spotlessly clean throughout their lives.
D．They are labeled pet animals by the researchers.
第9题
Speaker A: Why do you always tell me what to do？ To be frank, I don't like it.
Speaker B: I know, but______
A．I don't like it neither.
B．How do I do for you？
C．I just want the best for you.
D．Obviously. You are right.
第10题
What does the speaker tell us about black-eyed peas？
A．It is the favorite food of young people.
B．It is the last food of the past year.
C．It brings good luck to people.
D．It is good for people's health.
