—Hello, Sir. ______ —I’d like to order a pizza.
A、What do you do?
B、How are you?
C、What can I do for you?
A、What do you do?
B、How are you?
C、What can I do for you?
第1题
听力原文:W: Hello, sir. Can I help you?
M: Yes... Er, have you mod about the World Cup in today's newspaper, Miss?
W: Yes, I have.
M: Are you interested in football?
W: Well, yes.
M: I am. Wonderful game, football.
W: Yes, it is. Now, what shoes can I show you, sir?
M: I like all sports and games.
W: Oh, yes?
M: Yes. Football, cricket, swimming. Can you swim?
W: I'm not a good swimmer, but I go swimming sometimes.
M: Tennis. That's a good game.
W: Yes.
M: I'm interested in tennis. I never miss Wimbledon, you know. I see it every year.
W: Oh?
M: And what about running? The oldest sport in the world. Wonderful. One man is trying to nm faster than other men. Do you nm?
W: No. I just play table tennis, and swim, and I walk quite a lot. Now, what kind d shoes do you want, sir?
M: You don' t play golf, then?
W: No, never.
M: I really like golf. Mind you, I like all sports, games as well.
W: You're a real sportsman, sir. Perhaps you want some tennis shoes or running shoes?
M: Er... no.
W: Football boots?
M: No. I want some carpet slippers like those.
W: Carpet slippers?
M: Yes. I want to be comfortable when I'm watching television.
(20)
A.Two sports fans.
B.Two acquaintances.
C.Customer and shop-assistant.
D.Foreign tourist and his guide.
第2题
听力原文:W: Hello, sir. What can I do for you?
M: Hi, I have this cassette player here. I bought it about six months ago. And it just ruined four of my favorite jazz cassettes, not including other kinds.
W: Oh dear, I'm sorry.
M: So I wanted you to fix it. I'm sure it will be no problem, right?
W: Your sales slip, please?
M: Yeah, here it is.
W: I'm sorry, sir. Your warranty's expired.
M: Well, it ran out ten days ago, but I'm sure that you'll...you'll...fix the machine for free, because the machine was obviously defective when I bought it. I...
W: I'm sorry, sir. Your warranty has run out. There's nothing I can do:
M: No. No, look. No. I didn't drop it off a building or anything. I mean, what difference can ten days make? I mean you... you can.
W: Sir, I'm sorry, we have the six -month rule for a reason. We can't...
M: Well, but you can bend the rule a little bit.
W: Make an exception for you. Then we'll have to make an exception for everybody. You could say it's only a month, it's only two months.
M: I just lost twenty dollars worth of tapes.
W: Sir, I'm sorry, it's too late.
M: Paying for this is adding insult to injury. I mean, surely you're going to make good on this cassette player. It's...it's...it's a good cassette player, but it's just defective. I mean, I can't pay for this.
W: Well, sir, I'm tarry, you should have brought it in earlier.
M: But surely you won't hold me to ten days on this.
W: Sir, the rules are the rules. I'm sorry, hut there's nothing I can do.
(23)
A.The cassette player
B.The sales slip.
C.Worth of tapes.
D.Warranty's expired.
第3题
听力原文:W: I'm sorry, sir. Would you please spell your last name?
M: Yes. It's Jensen. J-E-N-S-E-N.
Q: What is the man's last name?
(19)
A.Gensen.
B.Jensen.
C.Jinsin.
D.Ginsin.
第4题
听力原文:W: Yes, sir. What can I do for you'?
M: I need a screwdriver, a box of assorted screws, and a small door lock.
Q: Where does this conversation most likely take place?
(19)
A.At a garage.
B.In a warehouse.
C.In an art supply store
D.In a hardware store.
第5题
听力原文:M: Could I have my bill, please?
W: Certainly, sir. Here you are.
M: Could you kindly explain this to me? What is item 7?
W: Yes, sir. That's the service fee, 15 per cent.
M. Oh, I see... I think there has been a mistake here.
W: I'm sorry, sir. But what seems to be the trouble?
M: I think you've charged me twice for the beer. Look, item 2 and item 6 are both about beer.
W: I'll just check it for you, sir. Please wait here for a moment.
M: OK, no problem.
W: You're quite right, sir. The cashier made a terrible mistake. I think you will find it correct now.
M: Good, thank you. Now, can you take my credit card?
W: I'm afraid we don't accept credit cards.
M: Oh, dear. Can I pay by traveler's checks?
W: Certainly, sir. We'll give you the change in local currency if that is all right.
M: You needn't worry about that. There won't be much change.
W: Thank you, sir.
M: You're welcome.
(12)
A.Checking his bill.
B.Reading the menu.
C.Waiting for the waitress to serve dishes.
D.Waiting for the waitress to order dishes.
第6题
听力原文:M: I'd like to speak to Mr. Jones, please.
W: Sorry, sir. But Mr. Jones isn't here any more. Mr. Williams is in charge now.
Q: What can we infer from the conversation?
(19)
A.The man doesn't want to see Mr. Williams.
B.Mr. Jones is in an inferior position than Mr. Williams.
C.Mr. Jones used to be in charge.
D.Mr. Williams doesn't want to do tomorrow.
第7题
听力原文:M: Make thirty copies for me and twenty copies for Mr. Brown.
W: Certainly, sir. As soon as I make the final corrections on the original.
Q: What is the probable relationship between the two speakers?
(2)
A.Teacher and student.
B.Customer and waitress.
C.Lawyer and client.
D.Boss and secretary.
第8题
听力原文:M: Can I make a flight reservation for Los Angeles on July 17th.
W: Sorry, Sir. It's fully booked on the 17th. But you can catch a flight the next day.
What does the woman tell the man?
(17)
A.He can take another flight on the same day.
B.He can take a flight on another day.
C.He can get his ticket the next day.
D.He can get a confirmation file next day.
第9题
听力原文:W: Excuse me, sir. How do you wish to draw your money?
M: Would you please give me hundred-yuan notes and the rest in small change?
Q: Where is the conversation taking place?
(14)
A.In a department store.
B.In a hotel.
C.At the customs office.
D.In a bank.
第10题
W: Certainly, sir. They will find it on their desks tomorrow morning.
Q: What is the probable relationship between the two speakers?
(17)
A.Customer and salesperson.
B.Teacher and student.
C.Boss and secretary.
D.Guest and waitress.
第11题
听力原文:W: We don't seem to have a reservation for you,sir. I'm sorry.
M: But my secretary said that she had reserved a room for me here. I phoned her from the airport this morning just before I got on board the plane.
Q: Where does the conversation most probably take place?
(16)
A.At the airport.
B.In a restaurant.
C.In a hooking office.
D.At the hotel reception.