听力原文：M: I'm Jack with human resources consultant Sharon Smith, and （19) this week on o

听力原文：M: I'm Jack with human resources consultant Sharon Smith, and (19) this week on our program World master —(20) surviving a job interview! Ms. Smith, what's your advice for an interviewee？

W: Well, (21) firstly avoid a flat monotone voice that people sometimes get when they are nervous. Besides, showing your passion and your eagerness to work for that company will add much.

M: (20) What should the interviewee do for interview questions？

W: Good interviewers will ask you very detailed questions and they'll want to know specifically your role in a particular project. So the key to giving a good answer to an interview question is to do what I call a STAR, S-T-A-R. The S and the T stand for explaining a situation or a task that you were given, the A is the action you took and the R is the results.

M: So what you're saying is that you need to be prepared before you walk in the door.

W: Right. Go through some mock interviews. Practice in the mirror, answering questions. Go in with three or four things you really want to stress about yourself. Then you can bring those out no matter what question is asked.

M: (20) How do you follow up after an interview？

W: Please send a thank-you letter or e-mail. Express sincere appreciation for the time that they spent interviewing you. (22) You have an opportunity tore-emphasize some of your strongest qualities and how your skills match their needs.

(23)

A．In a company.

B．In a studio.

C．In a classroom.

D．At the woman's home.