第1题
In paragraph 3, the author tells us indirectly that ______.
A.the topic of phatic communication is usually not very serious
B.in the minds of English people the weather is a universal topic
C.every culture has its own way to communicate ideas
D.the English and other European people are quite different from each other in language use for social communication
第2题
A.Because there is large number of vocabulary.
B.Because the non-verbal languages are not easy to understand.
C.Because the grammar is too complicated.
D.Because there is no language learning environment.
第3题
此题为判断题(对,错)。
第4题
n of another person can be a great asset in the communication process. By being aware () different signs and expressions () a person gives verbally and non-verbally, a negotiator can adjust his/her approach and the negotiation can go smoothly. If () , it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. Being familiar with another person helps you to () the differences between verbal and non-verbal communication within the negotiation atmosphere.
第5题
When someone is saying something with which he agrees, the average European will smile and nod approval. On the other hand, if you disagree with what they are saying, you may frown and shake your head. In this way you signal your reactions, and communicate them to the speaker without saying a word. Incidentally, I referred a moment ago to "the average European", because body language is very much tied to culture, and in order not to misunderstand, or not to be misunderstood, you must appreciate this. A smiling Chinese, for instance, may not be approving but acutely embarrassed.
Quite a lot of work is now being done on the subject of NVC, which is obviously important, for instance, to managers who have to deal every day with their staff, and have to understand what other people are feeling if they are to create good working conditions. Body language, or NVC signals, is sometimes categorized into five kinds: (1) body and facial gestures; (2) eye contact; (3) body contact or proximity; (4) clothing and physical appearance; and (5) the quality of speech. I expect you understand all those, except perhaps "proximity" This simply means "closeness". In some cultures--and I am sure this is a cultural feature and not an individual one--it is quite normal for people to stand close together, or to more or less thrust their faces into yours when they are talking to you. In other cultures this is disliked; Americans, for instance, talk about invasion of their space.
(30)
A.Words and phrases.
B.Culture.
C.Individuals.
D.Misunderstanding.
第6题
W: Thank you, Richard. That is attributed to the increased availability of the Internet throughout the world.
M: Yon know, I'm quite interested in online learning. Can you tell me why you chose this way of studying?
W: Well, for me, the most compelling reasons for trying to get an online degree are time and money.
M: What does that mean?
W: With an online course, you can enroll in a class, do assignments on the Internet, and even communicate with classmates in chatrooms or on bulletin boards. All of these activities can be clone from the comfort of your home or laptop: any time; any place.
M: That seems very nice.
W: Yes. Besides, getting such a degree can be cheaper, because you don't have to pay associated costs related to an overseas adventure: airfare, housing, local transportation, etc.
M: Oh, that sounds quite attractive.
W: But remember: for all these benefits, there are a number of obstacles to this kind of learning.
M: Really? What are they?
W: Above all else, you have to consider how a degree from an online school will he received by future employers. In some countries, companies might feel that the academic standards of such an online institution are not as challenging or rigorous as a regular residency program.
M: Oh, I see. Does it have any other disadvantage?
W: Sure. You probably won't have face-to-face contact with other students since everything is online. Such contact is very important in learning how to deal with many aspects of non-verbal communication that aren't obvious in an on line chatroom.
M: That makes sense. Thank you for your information about getting online degrees.
W: You're welcome.
(23)
A.The benefits and disadvantages of distance education.
B.How to get an online degree.
C.The advantages of doing homework on the Internet.
D.How to communicate with classmates on the Internet.
第7题
听力原文: If anyone asked you what were the main means of communication between people, what would you say? That isn't a catchy question. The answer is simple and obvious. It would almost certainly refer to means of communication that involve the use of words: speakers and listeners—oral communication; writers and readers—written communication. And You'd be quite right. There is, however, another form. of communication which we all use most of the time, usually without knowing it. This is sometimes called body language. It does not involve the use of words. Its more technical name is non-verbal communication, "NVC" for short.
When someone is saying something with which he agrees, the average European will smile and nod approval. On the other hand, if you disagree with what they are saying, you may frown and shake your head. In this way you signal your reactions, and communicate them to the speaker without saying a word. Incidentally, I referred a moment ago to "the average European", because body language is very much tied to culture, and in order not to misunderstand, or not to be misunderstood, you must appreciate this. A smiling Chinese, for instance, may net be approving but acutely embarrassed.
Quite a lot of work is now being done on the subject of NVC, which is obviously important, for instance, to managers who have to deal every day with their staff, and have to understand what other people are feeling if they are to create good working conditions. Body language, or NVC signals, is sometimes categorized into five kinds: (1) body and facial gestures; (2) eye contact; (3) body contact or proximity; (4) clothing and physical appearance: and (5) the quality of speech. I expect you understand all those, except perhaps "proximity". This simply means "closeness". In some cultures—and I am sure this is a cultural feature and not an individual one—it is quite normal for people to stand close together, or to more or less thrust their faces into yours when they are talking lo you. In other cultures this is disliked; Americans. for instance, talk about invasion of their space.
(30)
A.Words and phrases.
B.Culture.
C.Individuals.
D.Misunderstanding.
第8题
Cross-Cultural Communication Challenges
Definition of Culture
We all communicate with others all the time--in our homes, in our workplaces, in the groups we belong to, and in the community. No matter how well we think we understand each other, communication is hard. Just think, for example, how often we hear things like; "He doesn't get it," or "She didn't really hear what I meant to say." "Culture" is often at the root of communication challenges. Our culture influences how we approach problems, and how we participate in groups and in communities. When we participate in groups we are often surprised at how differently people approach their work together.
Culture is a complex concept, with many different definitions. But, simply put, "culture" refers to a group or community with which we share common experiences that shape the way we understand the world. It includes groups that we are born into, such as gender, race, or national origin. It also includes groups we join or become part of. For example, we can acquire a new culture by moving to a new region, by a change in our economic status, or by becoming disabled. When we think of culture this broadly, we realize we all belong to many cultures at once.
Our histories are a critical piece of our cultures. Historical experiences--whether of five years ago or of ten generations back-- shape who we are. Knowledge of our history can help us understand ourselves and one another better. Exploring the ways in which various groups within our society have related to each other is key to opening channels for cross-cultural communication.
Six Fundamental Patterns of Cultural Differences
As people from different cultural groups take on the exciting challenge of working together, cultural values sometimes conflict. We can misunderstand each other, and react in ways that can hinder what are otherwise promising partnerships. Oftentimes, we aren't aware that culture is acting upon us. Sometimes, we are not even aware that we have cultural values or assumptions that are different from others!
?Different Communication Styles
The way people communicate varies widely between, and even within, cultures. One aspect of communication style. is language usage. Across cultures, some words and phrases are used in different ways. For example, even in countries that share the English language, the meaning of "yes" varies from "maybe, I'll consider it" to "definitely so," with many shades in between.
Another major aspect of communication style. is the degree of importance given to non-verbal communication. Non-verbal communication includes not only facial expressions and gestures; it also involves seating arrangements, personal distance, and sense of time. In addition, different norms regarding the appropriate degree of assertiveness in communicating can add to cultural misunderstandings. For instance, some white Americans typically consider raised voices to be a sign that a fight has begun, while some black, Jewish and Italian Americans often feel that an increase in volume is a sign of an exciting conversation among friends. Thus, some white Americans may react with greater alarm of a loud discussion than would members of some American ethnic or non-white racial groups.
?Different Attitudes Toward Conflict
Some cultures view conflict as a positive thing, while others view it as something to be avoided. In the U.S., conflict is not usually desirable; but people often are encouraged to deal directly with conflicts that do arise. In fact, face-to-face meetings customarily are recommended as the way to work through whatever problems exist. In contrast, in many Eastern countries, open conflict is experienced as embarrassing or demeaning; as a rule, differences are best worked out quietly. A written exchange might be the favored means to address the
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第9题
A.He tells her honestly what he thinks about it.
B.He refuses to eat it.
C.He throws it away after making it.
D.She can tell by his non-verbal expressions.
第10题
The Business of Media Violence
In 2001, people around the world spent US $14 billion going to the movies. The U.S. domestic box office alone hit US $9 billion—a 75 per cent increase from 1991—and there are huge revenues from home video/DVD sales, rentals and spin-off merchandise. But even these profits are dwarfed by music, the largest global media sector. In 2000, sales reached US $37 billion, with music consumption high among young audiences everywhere. Video games are not far behind: global sales for 2002 were anticipated to be US $31 billion.
An Expanding Foreign Market
American media corporations earn at least half of their profits from foreign sales. And global markets are growing fast as standards of living are rising around the world. Sales of TVs, stereos, VCRs and satellite dishes are increasing, and in the last decade or two, new and expanding markets have emerged in countries that have abandoned state control of media and distribution.
Today, U.S. films are shown in more than 150 countries worldwide, and the U.S. film industry provides most of the pre-recorded videos and DVDs sold throughout the world. American television programs are broadcast in over 125 international markets, and MTV can be seen in more foreign households than American ones.
This international success has a tremendous impact not just on the recipient(愿意接受的) countries, but also on the cultural environment of the U.S. To some extent, the tail is wagging the dog: more and more, the demands and tastes of foreign markets are influencing what popular products get made in the U.S.
Action Sells: Film and Television
Nowhere is this influence more evident than in the film industry. In the U.S. and Canada, movies rated "G"(General) and "PG"(Parental Guidance) consistently brings in more revenues than R-rated films. Yet the number of G and PG films has dropped in recent years, and the number of restricted films has risen. Two-thirds of Hollywood films in 2001 were rated "R".
Film producers are unequivocal(不含糊的) about why this is so: the foreign market likes action films.
Action travels well. Action movies don't require complex plots or characters. They rely on fights, killings, special effects and explosions to hold their audiences. And, unlike comedy or drama—which depend on good stories, sharp humor, and credible characters, all of which are often culture-specific—action films require little in the way of good writing and acting. They're simple, and they're universally understood. To top it off, the largely non-verbal nature of the kind of films that journalist Sharon Waxman refers to as "short-on-dialogue, high-on-testosterone" makes their dubbing(配音)or translation relatively inexpensive.
There are, of course, exceptions to the rule. The film Titanic made almost US $2 billion in worldwide sales as of 2001—making it the biggest-grossing movie of all time. The British film The Full Monty was an international hits and My Big Fat Greek Wedding debunked all the profit formulas in 2002.
But such offbeat successes are hard to predict. A flick such as Die Hard or Terminator is much more of a sure thing. Most film budgets today average US $75-100 mil- lion, so Hollywood studios don't like to take chances.
All this means enormous pressure on the American movie industry to abandon complexity in favour of action films. The effect is a kind of "dumbing-down" of the industry in general. Foreign investors are much less likely to invest in films focusing on serious social themes or women's issues, or ones that feature minority casts. Such films, however brilliant, are not where the big money is. Worldwide appeal determines casting and script. decisions—and the overwhelming demand is for white actors and action.
Success breeds success, and the sheer ubiquity(无处不在) of these productions and al
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