The customer is still ______ about the functions of the vacuum cleaner in spite of the sal
A.vicious
B.cynical
C.drastic
D.skeptical
A.vicious
B.cynical
C.drastic
D.skeptical
第1题
A.Conclusive
B.Overall
C.Concluded
D.Conclusion
第2题
听力原文:M: Lucy, could you describe what you were doing at the moment ?
W: Well I was still sleeping at 6o'clock. Then there was this horrible sound ad the floor was just bouncing and rolling like waves, all at the same time.
Q: What are the speakers talking about?
(13)
A.A snowstorm.
B.An earthquake.
C.A traffic accident.
D.A hurricane.
第3题
听力原文:M: Lucy, could you describe what you were doing at the moment?
W: Well, I was still sleeping at 6 o'clock. Then there was this horrible sound and the floor was just bouncing and rolling like waves, all at the same time.
Q: What are the speakers talking about?
(13)
A.A snowstorm.
B.An earthquake.
C.A traffic accident.
D.A hurricane.
第4题
听力原文:M:How many students passed the final physics exam in your class?
W:Forty, but still as many as 20 percent of the class failed. Quite disappointing,isn't it?
Q:What does the woman think of the exam?
(14)
A.Its results were just as expected.
B.It wasn't very well designed.
C.It fully reflected the students' ability.
D.Its results fell short of her expectations.
第6题
A.Customer’s needs and wants
B.Cost and value to satisfy customer’s needs and wants
C.Complaining and solution
D.Communication with customer
第7题
The Internet is greatly changing customer behavior, including their shopping mode.
A.Y
B.N
C.NG
第10题
A.encourage
B.arouse
C.attract
D.secure