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How do customers decide to purchase a product now？
A．They get advices from a salesman and make their decision at the same time.
B．They check a product by themselves while making their decision.
C．They get to know a product through internet before making the decision.
D．They usually purchase a product on line.
答案
更多“How do customers decide to purchase a product now？A．They get advices from a salesman and m”相关的问题
第1题
How should book-sellers do？
A．They should both suffer for a long time and satisfy customers' wishes.
B．They should both endure and indulge for a long time.
C．They should be both tender and lenient.
D．They should be both patient and kind.
第2题
A.By separating customers into groups, companies can attract different groups with different prices
B.Companies can force everyone to pay the same price regardless of demand
C.Companies can ignore price elasticity, it cannot improve business
D.Customers are all the same and price elasticity is the same for all of them
第3题
听力原文： Do you know how to advertise for a hank？ If you ask people about the functions of a bank, they would probably say that the bank is where you can deposit money and cash a check. But it's much more than these. And we have to tell people this in our advertisement.
There are several things to think about for a bank advertisement. The first problem is to decide who should be our audience. Should our advertisement be aimed at adults with full employment only？ Or should it also appeal to students, housewives, retired workers, or even children？ It is a good idea to address the largest possible audience. If we introduce the name of our bank to children they will never forget it.
The next question is how to attract people of different social groups to our bank. The usual tip is to offer free gifts, for example, portable radios or T-shirts for the young and gold pens for business executives. That always works. But what do we give to our best customers？ That's another question. What about leather diaries, for example？
Banks are very competitive. We have to think of something new to offer our customers. That's the third problem. Ours is one of the first banks to have drive-in service and to open on Saturdays, but now many banks do. Most banks also offer a variety of checking and saving accounts and a full range of investment plans to suit the needs of their customers, as well as the 24-hour ATM banking which makes it much faster and easier for customers to withdraw cash or do other things. To attract more customers to our bank, it is essential that we have something that no other bank offers.
(30)
A．Business executives, housewives and college students.
B．Parents planning for their children's education.
C．Adults with or without full employment, students, housewives, and retired people.
D．Best customers only.
第4题
M：Sure．I'll be there in a minute．What is the matter？
W：(22)Many of our elderly customers have never tried to use our computerized banking services．Could you tell me why？
M：(23)Hmm．it could be that they might find it strange to use those computers or machines and they didn't like to ask for help．(24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM．
W：It's a good idea．It will help those senior citizens to know better about the bank computers，to understand how it will save them from waiting in line during regular banking hours．
M：We could also arrange some of our staff to help those who might do their business with a computer while waiting in line．The customers would be happy to find．that they could enjoy a more efficient service．
W：(25)We could do that．How about a pamphlet or something to distribute on a Seniors'Day？ A beautiful booklet will enable them to learn how to handle the machines quickly．
M：Sounds good．Actually the elderly need more assistance and instruction in such modern matters．
W：(25)Let's Ko forward with it right now．I want our customers to know just how convenient the computers are and how much we care about their concerns．
M：Ok，I'll make some arrangements for that soon．
What does the woman want from Michael？
(23)
A．She wants Michael to check about the ATM service.
B．She wants to know why the elderly avoid using computerized banking services.
C．She wants Michael to have a try with their automatic banking services.
D．She wants more information about modern machines in banks.
第5题
听力原文：W: Tell me, Peter, what makes Harold's so famous？
M: Well, it's the biggest department store in the UK, and its food hall and Egyptian hall are very famous. People come to Harold's just to see them.
W: What is special about the food hall？
M: It sells many different kinds of food. For example, it has 250 kinds of cheese from all over the world, and more than 180 kinds of bread. Customers also love all the different kinds of chocolate. They buy 100 tons every year.
W: That's amazing, and why is the Egyptian hall so famous？
M: Well, when people see it they feel they're in another world. It looks like an Egyptian building from 4,000 years ago, and it sells beautiful objects. They are not 4,000 years old, of course.
W: Is it true that Harold's produces its own electricity？
M: Yes, it does. 70% ,enough for a small town. To light the outside of the building we use 11,500 light bulbs.
W: Really, tell me, how many customers do you have on an average day？ And how much do they spend？
M: About 30,000 people come on an average day. But during the sales, the number increases to 300,000 customers a day. How much do they spend？ Well, on average, customers spend about 1.5 million pounds a day. The record for one day is 9 million pounds.
W: 9 million pounds in one day？
M: Yes, on the first day of the January sales.
W: Harold's says it sells everything to everybody everywhere, is that really true？
M: Oh, yes, of course. Absolutely everything.
(23)
A．Enormous size of its stores.
B．Numerous varieties of food.
C．Its appealing surroundings.
D．Its rich and colorful history.
第6题
M: Sure. I'll be there in a minute. What is the matter？
W: (22)Many of our elderly customers have never tried to use our computerized banking services. Could you tell me why？
M: (23)Hmm. it could be that they might find it strange to use those computers or machines and they didn't like to ask for help. (24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM.
W: It's a good idea. It will help those senior citizens to know better about the bank computers, to understand how it will save them from waiting in line during regular banking hours.
M: We could also arrange some of our staff to help those who might do their business with a computer while waiting in line. The customers would be happy to find that they could enjoy a more efficient service.
W: (25)We could do that. How about a pamphlet or something to distribute on a Seniors' Day？ A beautiful booklet will enable them to learn how to handle the machines quickly.
M: Sounds good. Actually the elderly need more assistance and instruction in such modern matters.
W: (25)Let's go forward with it right now．I want our customers to know just how convenient the computers are and how much we care about their concerns．
M: Ok. I'll make some arrangements for that soon.
(23)
A．She wants Michael to check about the ATM service.
B．She wants to know why the elderly avoid using computerized banking services.
C．She wants Michael to have a try with their automatic banking services.
D．She wants more information about modern machines in banks.
第7题
W: Fine.
M: How do you feel about your work in your first full year in the company？
W: Well, the job is exactly as it was advertised in the paper, so there have been no surprises. I like dealing with customers and 1 don't mind answering the phones and preparing invoices. Sometimes it's a bit boring to type long price lists, but someone has to do it.
M: That's true. Does anything make your job difficult？
W: The computer. To begin with, I was slow because I didn't know the program, but now I get annoyed when the computer just stops working for no reason. I think the computers are too old for our software and we need some new machines.
M: Is there anything else you would like to change？
W: Let me see. I'd like the manager to issue credit notes without having to ask you first. You're often away on business and sometimes customers ring up with a complaint. And if we can't contact you, then we can't deal with the complaint properly.
M: Yes, but some of our customers always find something wrong and try to get a credit note with every order. You can't believe everything they say. What about your objectives for the future？
W: Well, I need to get to know the customers better and try to make fewer mistakes. But I think the most important thing is to broaden my product knowledge, so I can help when customers make enquiries.
M: Don't worry, you'll learn all that in time.
(27)
A．Some time last year.
B．One year ago.
C．Over a year ago.
D．Half a year ago.
第8题
Business English Helps
English plays an important role in the workplace.When it is used in the correct and proper 31,it can help to promote a career or a business.Some may 32 or want to study business English 33 they start their careers.Those who are already working have the 34 to see what they can and cannot do 35 in English in their current job.
Business English provides you with valuable skills needed for your work.For example, you will learn 36 to negotiate.Being able to deal with a 37 and knowing how to bargain and 38 an agreement can make a 39 difference to the outcome.
Business English learning encourages professional and efficient communication, and promotes service to customers and business partners, 40 is a great advantage for any business.
A.big
E.reach
I.way
B.need
F.which
J.how
C.what
G conflict
K.small
D.before
H.effectively
L.opportunity
第9题
A.ones position is used as a gauge to measure ones intelligence
B.talented people like her should fail to get a respectable job
C.ones occupation affects the way one is treated as a person
D.professionals tend to look down upon manual workers
第10题
听力原文：W: Good evening, sir. Welcome to the Royal Fantasy Hotel. How can I help you？
M: My name's Jeff Lin, and I have a reservation for this week. I'll be attending the electronics exhibition beginning tomorrow.
W: Of course, Mr. Lin, we've been expecting you. You'll be staying in room 612. Would you please sign the register here？
M: Certainly. By the way, do you know if there is any mail for me？ I'm expecting a few from overseas.
W: Nothing has arrived yet, but we'll let you know as soon as we get anything.
M: Thanks. Oh, one more thing, I was hoping you could tell me the best way to the exhibition.
W: Sure, some of our guests will be taking taxis, but they're a little expensive. There is a bus service, if you'd like.
M: How often do the buses nm to the exhibition？
W: Shuttle buses run every hour to the exhibition center. And for your information, you can find bus, train, and plane schedules on our information rack over there.
M: Great! Umm. Would it be possible for me to change traveler's checks here at the hotel？
W: Yes, of course. For customers' convenience, we accept all the major types of traveler's checks: Visa, Mastercard, and American Express.
M: Good, that makes my life a lot easier! Do you think you could give me a wake-up call at 7:30？ I don't want to be late tomorrow morning.
W: It would be our pleasure! Have a good night's sleep.
M: I will. Thank you for your help.
(20)
A．A reservation.
B．A meeting.
C．An exhibition.
D．Traveling.
