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听力原文：M: Ahem. Excuse me, where's the manager？ I want to see him.W: I'm sorry, but the

听力原文：M: Ahem. Excuse me, where's the manager？ I want to see him.

W: I'm sorry, but the manager is not here today.

M: I demand a refund on these jeans. They are not the right size.

W: I'm so sorry, but the manager is not in. I'll have to take care of your matter.

M: You see, I paid an expensive price for these jeans and one of your salesclerks gave me the wrong size. On top of that, he put them in a box so that only after I arrived home and my son tried them on was I aware of his trick.

W: I'm sorry, but I don't think he did that deliberately.

M: I don't care how sorry or apologetic you are. I want my money back.

W: Do you have the receipt with you？

M: No.

W: I'm sorry, but no receipt, no refund. This is our policy.

M: You'd better refund my money or else you'll be in big trouble.

W: I'm terribly sorry, but I can't refund your money. I can give you another pair of jeans in exchange for yours.

M: Isn't there anything else that you can do？

W: No that's the way it is.

M: Well, okay, I'll exchange my jeans for another pair, but I'm not happy.

(9)

A．Complaining to the manager.

B．Having a fight with the manager.

C．Buying another pair of jeans.

D．Trying to get his money back.

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发布时间：2020-10-25

更多“听力原文：M: Ahem. Excuse me, where's the manager？ I want to see him.W: I'm sorry, but the”相关的问题

第1题

听力原文：W: Excuse me, Mr. Smith．M: It's okay with me if there is no meeting, but what for

听力原文：W: Excuse me, Mr. Smith．

M: It's okay with me if there is no meeting, but what for？

Q: What is the woman asking for？

(14)

A．Reasons.

B．Advice.

C．Leave.

D．Opinions.

点击查看答案

第2题

听力原文：W: Excuse me, I'm looking for the textbook for Professor Brown's course.M: I'm af

听力原文：W: Excuse me, I'm looking for the textbook for Professor Brown's course.

M: I'm afraid they are out of stock. You'll have to order them, and it will take the publisher three weeks to ship them to us.

Q: Where did this conversation probably take place？

(13)

A．In Professor Brown's office.

B．In a university bookstore.

C．In a publisher's office.

D．In a shipping company office.

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第3题

听力原文：M: Excuse me．madam．Can I buy a ticket direct from here to Cleveland？ W: Yes，but y

听力原文：M: Excuse me．madam．Can I buy a ticket direct from here to Cleveland？

W: Yes，but you will have to transfer at Seattle to a domestic airline．But that's no problem．They fly quite often．

Q: What would the man most probably do？

(13)

A．Fly to Cleveland directly.

B．Take a connecting flight at Seattle.

C．Buy the ticket at Seattle.

D．Buy a domestic airline ticket.

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第4题

听力原文：M: Excuse me, can you tell me how to get to the city library？W: Sorry, I'm a stra

听力原文：M: Excuse me, can you tell me how to get to the city library？

W: Sorry, I'm a stranger here myself. Why don't you ask the policeman over there, near the bookstore？

Q: What did the woman suggest to the man？

(14)

A．Buying a map.

B．Asking the store manager.

C．Making a phone call.

D．Asking the policeman.

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第5题

听力原文：W: Excuse me, Mr. Brown. Mr. Peterson is waiting at the front desk.M: Well, lead

听力原文：W: Excuse me, Mr. Brown. Mr. Peterson is waiting at the front desk.

M: Well, lead him to the meeting room. I'll meet him there in ten minutes. By the way, will you please file these letters for me？

Q: What is the most probable relationship between the two speakers？

(14)

A．Colleagues.

B．Customer manager and client.

C．Boss and secretary.

D．Professor and student.

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第6题

听力原文：M: Excuse me, I'm looking for some books for professor Johnson's course.W: I'm af

听力原文：M: Excuse me, I'm looking for some books for professor Johnson's course.

W: I'm afraid they are not available. You'll have to order them, and it will take the publisher three weeks to ship them to us.

Q: Where did this conversation probably take place？

(14)

A．At a news-stand.

B．In the college bookstore.

C．In the library.

D．At a department store.

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第7题

听力原文：M: Excuse me, where's the library？W: Oh, the library... Do you have a car？ It's w

听力原文：M: Excuse me, where's the library？

W: Oh, the library... Do you have a car？ It's way over by the commerce building.

Q: What does the woman imply？

(15)

A．She'd like a ride to the science building.

B．She'll give the man a ride to the library.

C．The library is far from the science building.

D．It's a very long walk to the library.

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第8题

听力原文：M: Excuse me. Do you need some help？W: Well... I'm trying to get to the railway s

听力原文：M: Excuse me. Do you need some help？

W: Well... I'm trying to get to the railway station, but I can't make heads or tails of this ticket machine.

Q: What is the woman's problem？

(13)

A．She's unable to get the ticket in time.

B．She doesn't know how to use the machine.

C．She's not sure how much the trip will cost.

D．She doesn't have the small change with her.

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第9题

听力原文：M: Excuse me, madam, could you tell me how to use this bank card for cash？W: That

听力原文：M: Excuse me, madam, could you tell me how to use this bank card for cash？

W: That's easy. First put your card into the machine. Yes, this side. Then enter your personal number, then the amount of money you want. Ok, now press the "withdrawal" key and "process" key.

Q: According to the conversation, what must the man do first to get the money？

(16)

A．Press the "process" key.

B．Insert his card.

C．Memorize his personal number.

D．Insert some coins.

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第10题

听力原文：W: Excuse me, sir. Could you tell me where the post office is？M: Walk down the st

听力原文：W: Excuse me, sir. Could you tell me where the post office is？

M: Walk down the street for 2 blocks, the post office is right on the left-hand comer.

Q: What do you learn from this conversation？

(18)

A．The man is showing the woman around the city.

B．The speakers are talking about sending letters.

C．The man is a stranger to the city.

D．The woman is asking the way.

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